NewVoiceMedia powers customer connections that transform businesses globally. The company’s award-winning cloud customer contact platform revolutionizes the way organizations connect with their customers worldwide, enabling them to deliver a personalized and unique customer service experience and drive a more effective sales team. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability, and reliability. Vonage Holdings Corp. (NYSE: VG) acquired NewVoiceMedia in 2018.