Never Waste a Crisis: How Varsity Tutors Accelerated Product Development to Keep Children Educated During the Pandemic and Beyond

By early 2020, 13-year-old Varsity Tutors was strongly positioned as the largest live learning platform in the U.S., dedicated to connecting students and professionals with personalized instruction.

Then the pandemic impacted demand, due to social distancing and parents balancing home-schooling children and working from home. After taking quick action to ensure business continuity, Varsity Tutors went back on offense, expanding its offerings to support customers who were adopting technology at a fast pace.

The company moved its core tutoring business entirely online, vastly increased small class offerings, and introduced new options such as free live large classes. Customers responded enthusiastically and Varsity Tutors kept innovating, with virtual summer camps, engaging content delivered by celebrities, and a new program, School@Home, that can fully replace conventional schooling — including accreditation consultation, so pupils can advance to the next grade. What began as a crisis had become a crucible of creativity.

In the latest episode of Growth Journeys, Heidi Robinson, Chief Product Officer at Varsity Tutors, and TCV Principal Beth Knuppel explore a range of topics that can spark ideas for product leaders everywhere:

  • How to successfully rally and redirect talent into new responsibilities.
  • How to “predict the weather” in times of high uncertainty, so you can develop the right products at the right time.
  • Why looking at your business-like Lego® blocks can unlock greater flexibility and adaptability.
  • Principles for successful product design and development in an increasingly virtual world.
  • Why using your own products is the best way to understand your customers.

For all this and much more, settle back and press play.


The views and opinions expressed are those of the authors and do not necessarily reflect those of TCMI, Inc. or its affiliates (“TCV”). TCV has not verified the accuracy of any statements by the authors and disclaims any responsibility therefor. This interview and blog post is not an offer to sell or the solicitation of an offer to purchase an interest in any private fund managed or sponsored by TCV or any of the securities of any company discussed. The TCV portfolio companies identified, if any, are not necessarily representative of all TCV investments, and no assumption should be made that the investments identified were or will be profitable. For a complete list of TCV investments, please visit For additional important disclaimers regarding this interview and blog post, please see “Informational Purposes Only” in the Terms of Use for TCV’s website, available at

Wealthsimple announces CAD $114 million investment led by TCV to transform financial services in Canada

TORONTO, Oct. 14, 2020 /CNW/ – Wealthsimple, the company behind Canada’s leading digital investing and stock trading platforms, today announced it has raised CAD $114 million on a valuation of CAD $1.4 billion. The investment was led by TCV, one of the largest growth equity investors focused on technology, alongside Greylock, Meritech, Two Sigma Ventures and existing investor Allianz X. Concurrent with the funding, David Yuan, General Partner at TCV, will join Wealthsimple’s Board of Directors.

Founded in 2014, Wealthsimple has evolved the financial services industry in Canada by bringing smart, simple and affordable financial products and services to market; today over 1.5 million Canadians use Wealthsimple products. The company is known for its client-centric approach to financial products, which include automated investing, commission-free stock and crypto trading, a savings account, and a tax filing software. Wealthsimple will use the new capital to expand its market position, build out its product suite, and grow its team in Canada.

“Our growth over the past six years shows how ready Canadians, and especially younger Canadians, are for a new model of financial services designed around their needs. But too many people still don’t have access to great financial products or are paying too much for them,” said Mike Katchen, co-founder and CEO of Wealthsimple. “There’s still so much room to grow, and to have investors of this caliber join us is an incredible vote of confidence in both our mission and our ability to deliver on it.”

“We have been watching Wealthsimple’s rise in the Canadian market and love the way the company is bringing simplicity, humanity, and delight to personal finance,” said David Yuan, General Partner, TCV. “TCV is focused on businesses that have the potential to transform industries, and we are thrilled to work with Mike and the Wealthsimple team to build a leader in financial services and an important consumer platform.”

TCV invests in tech-focused companies with an ambition to become market leaders. The growth equity firm has backed over 350 technology companies, including Airbnb, Klarna, Netflix, Nubank, Peloton, Revolut, Spotify, and Zillow. Greylock, a longstanding venture capital firm that focuses on enterprise and consumer software, has invested in companies including LinkedIn and Airbnb, and has partnered with over 180 companies through IPO, while Meritech has partnered with 200 companies globally including Salesforce and Snowflake. The investment also marks the first time that Meritech has invested in the Canadian market.

About Wealthsimple
Wealthsimple is a financial company on a mission to help everyone achieve financial freedom by providing products and advice that are accessible and affordable. Using smart technology, Wealthsimple takes financial services that are often confusing, opaque and expensive and makes them simple, transparent, and low-cost. The company was founded by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. To learn more, visit

About TCV
Founded in 1995, TCV provides capital to growth-stage private and public companies in the technology industry. Since its inception, TCV has invested over $14 billion in leading technology companies, including more than $2 billion in fintech, and has helped guide CEOs through more than 120 IPOs and strategic acquisitions. TCV is headquartered in Menlo Park, California, with offices in New York and London. For more information about TCV, including a complete list of TCV investments, visit

SOURCE Wealthsimple

For further information:
Sarah Pattillo,, 416-567-7844

Katja Gagen,, 1-415-690-6689

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