Background

Jeff Haslem is a senior technology and operations executive who has led enterprise-scale transformation and driven growth across high-velocity SaaS companies. As CIO at Talkdesk, Pluralsight, and Genesys, he led cloud-first modernization, enterprise architecture redesign, cybersecurity programs, and data-driven operational strategies that strengthened performance, improved resilience, and enabled global scale. Jeff is known for partnering closely with CEOs, founders, and boards to advise on alignment of technology strategy with business objectives, simplification of complex environments, and building high-performing, cross-functional teams. His systems-driven approach aims to accelerate innovation, enhance decision-making, and reduce risk. Jeff has delivered transformative outcomes including digital platform migrations, global modernization initiatives, and operational frameworks that improved agility, reliability, and customer experience. At TCV, he brings deep enterprise technology expertise to help portfolio companies scale efficiently, navigate market transitions, and execute strategies that seek to deliver durable, measurable value.